Cookie Policy
Last updated: 11 July 2026
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners. RhinoCert ("we," "our," or "us") uses cookies and similar technologies on rhinocert.com (the "Site") and our web portal.
2. Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the Site to function. They enable core features such as authentication, session management, and security. You cannot opt out of these cookies because the Site will not work without them.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| Firebase Auth tokens | Google / Firebase | Keeps you signed in and verifies your identity | Session / up to 1 hour |
| __stripe_mid / __stripe_sid | Stripe | Fraud prevention during payment | Session / 1 year |
2.2 Analytics Cookies
We use analytics services to understand how visitors use our Site so we can improve it. These cookies collect information in an aggregated, anonymous form.
| Service | Provider | Purpose | More Info |
|---|---|---|---|
| Vercel Analytics | Vercel Inc. | Page views and visitor counts (privacy-friendly, no personal data) | vercel.com/docs/analytics |
| Vercel Speed Insights | Vercel Inc. | Page load performance metrics | vercel.com/docs/speed-insights |
Vercel Analytics and Speed Insights are privacy-focused and do not use traditional tracking cookies. They collect anonymous, aggregated data only. We load them only after you accept the "Analytics" category in our cookie banner.
2.3 Marketing Cookies
Marketing cookies help us measure how well our advertising works — for example, whether visitors who arrive from a TikTok ad go on to create an account. They also let TikTok show follow-up ads to visitors who showed interest (for example, by opening the sign-up page or starting checkout) but didn't finish. These cookies are off by default and are only set if you accept the "Marketing" category in our cookie banner. You can withdraw your consent at any time (see Section 4).
| Cookie / Service | Provider | Purpose | Duration |
|---|---|---|---|
TikTok Pixel (e.g. _ttp) | TikTok Information Technologies UK Limited | Measures and attributes conversions and key steps toward them (such as visiting the sign-up page or starting checkout) from TikTok advertising, and helps improve ad relevance | Up to 13 months |
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties listed below have their own privacy and cookie policies:
- Google / Firebase — Authentication and cloud services
- Stripe — Payment processing and fraud detection
- Vercel — Hosting, analytics, and performance monitoring
- TikTok — Advertising measurement (only if you accept marketing cookies)
4. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific sites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note that blocking strictly necessary cookies will prevent you from signing in to RhinoCert and using the platform.
You can also change or withdraw your consent for analytics and marketing cookies at any time using the “Cookie preferences” link in the footer of every page. Withdrawing consent stops the relevant cookies being set going forward.
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.
6. Contact Us
If you have questions about our use of cookies, please contact us:
RHINOCERT LTD
Company No. 17150289 (registered in England and Wales)
VAT No. GB517421019
UK Registered Trade Mark No. UK00004374368
Registered office: S08 The Genesis Centre, Innovation Way, Stoke-on-Trent, ST6 4BF
Email: support@rhinocert.com
Or use our contact form.
For more information about how we handle your personal data, please see our Privacy Policy.