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Frequently Asked Questions

What certificates can I create with RhinoCert?

RhinoCert produces digital electrical certificates based on the BS 7671 model forms. Certificate types include EICR (Electrical Installation Condition Reports), EIC (Electrical Installation Certificates, single or multi-signature), and Minor Works Certificates (MEIWC).

Is RhinoCert up to date with BS 7671 Amendment 4?

Yes. Certificate content follows BS 7671:2018 as amended, up to and including Amendment 4 (2026).

Can I use RhinoCert with my scheme membership (NICEIC, NAPIT)?

Yes. You can add your scheme membership number and scheme logo (e.g. NICEIC, NAPIT) to every certificate you produce.

Does RhinoCert work offline?

Yes. RhinoCert is built offline-first — you can create, edit, and save certificates with no internet connection, and your work syncs automatically when you’re back online.

How much does RhinoCert cost?

RhinoCert costs £14.99/month + VAT with everything included — unlimited certificates, no per-certificate fees, no AI credits. A free plan (watermarked previews) is available with no card required. See the pricing page for full details. View full pricing

What devices does RhinoCert run on?

RhinoCert runs on iOS, Android, and the web. Your certificates sync across all your devices.